Love my car or was it the salespeople! Either way I had a great experience! Preston Toyota New Castle family treats you just like that, " Family ". Thank you
Excellent dealership. Any problems that arrive will be taken care of. Very courteous employees and very professional.
Service department - Dan was the one who handled my visit - he was extremely helpful and friendly. We discussed a concern I had and not only did we discuss it but he explained how he would monitor it and gave me a way to reach him at any time. And I definitely will ask for him when I call next time. I am intinerant therapist and the condition of my car is critical due to the number of highway miles and rural areas where I am required to go. Buying a car the first time from a dealership means buying a specific make and model. But the service department is the reason that you go back for the next one(s). Dan will sell you lots of "second cars" .... My wait time was what I had anticipated and the waiting area was comfortable.
20,000 mile check up and oil change, tire rotation, breaks, fluids,belts ar - Quality Service. People that know Toyota's and are able to repair them with the right Toyota parts. They understand that my time is as important as repairing my car correctly.
Could be anymore pleased with my business there - they were Quick easy and fast. im very happy doing business there. i do not take my truck or business anywere else
Great experience and very helpful for my first time buying a car. Matt Sellers was a great sales rep and helped me find the car that fit my needs.
We absolutely love going to Preston for our vehicles! Great friendly customer service. They really listen to what you're looking for in a vehicle. They were patient and didn't make us feel rushed, which was very important to us as we were not sure what vehicle we wanted to buy or what would work best with our family.
Very pleased with my new black Rav 4. My husband and I met with Rick Ferrari to discuss our interest in a Rav 4. Rick already had a black Rav 4 with black interior (what I wanted) pulled up to the lot ready to show us. After talking and knowing what we wanted we took it for a spin. After he got the ball rolling fairly quickly and the process was so easy. Also with the help of Chuckie Warren, the process was even smoother. We were trading in my Jeep Cherokee for the Rav and it was the easiest process we have experienced with purchasing a new car. We are very thankful that they helped us tremondously with buying our new Rav 4. We now have a great car for a long time. We will be lifelong Preston Toyota customers thanks to them!
Always willing to make the experience great