Service

 

After we’ve worked so hard to earn your business, we intend to keep it! Our slogan is “You Come First!” and this isn’t just something we say, it’s something we mean. So we’ve assembled a Service Team that is second to none whose mission is providing you with the absolute best service experience you’ve ever had!

Located in New Castle, PA not far from Hermitage, PA, we are proud to serve the greater Pittsburgh Area providing Toyota service in New Castle, PA, Toyota service in Hermitage, PA, Toyota service in Pittsburgh, PA, and Toyota service in Poland, OH. Our state of the art Toyota service department is located at 1500 Wilmington Road, New Castle, PA 16105.

When you pull in for service, take advantage of our convenient, climate controlled Service Drive Through. Our Service Consultants will quickly and efficiently get all the information they need off of your vehicle and keep you out of elements! Toyota service in Western PA has never been more comfortable or convenient. Enjoy free beverages, snacks, and coffee bar or get work done on our free wi-fi or in our business hub. Your kids will love the children’s play area, while you’ll love our roomy, plush waiting area.

At Preston Toyota in New Castle, our Toyota factory-trained and Toyota Master Certified Technician will fix it right the first time. In addition to passing the rigorous Toyota Certification Program, many of our technicians are also certified by the National Institute for Automotive Service Excellence (ASE) and we only use state-of-the-art equipment and tools designed specifically for your Toyota or Scion as well as genuine Toyota Parts that are designed to keep your vehicle working at Toyota’s high-quality levels.

Own a Scion? Your Scion will receive proper care by trained technicians using Genuine Toyota Parts.

You Definitely Come First!

  • Competitive “Up Front” Pricing – We mystery shop our competition to ensure you fair pricing for every service.
  • Toyota Service Night Drop
  • Local Shuttle Service to the mall, to the work, to home, etc. is available
  • Genuine Toyota Accessories Available
  • Toyota Certified Technicians
  • Quick and easy 24/7 Online Service Scheduling
  • Toyota Service Appointment Coordinator

Why Service at Preston Toyota?

We understand that your vehicle represents a significant investment, and taking an active role in maintaining your vehicle is crucial to help you to protect and get the most out of your investment. Proper maintenance will help extend the life of your Toyota or Scion and preserve its value. In addition to helping you avoid costly and unexpected repair costs down the road, regular maintenance will optimize your Toyota or Scion’s performance, safety and fuel efficiency.

Although Toyota and Scion vehicles are known for their exceptional quality and reliability, we are always here to provide you with expert service and advice. There is nothing more important than a trained and experienced Technician and that is more true today than ever before given how high-tech Toyota and Scions have become.

SCHEDULE SERVICECONTACT SERVICE

 

Service Center

 

 

*Covers normal factory scheduled service for 2 years or 25,000 miles, whichever comes first. See Toyota dealer for details and exclusions. Valid only in the continental U.S. and Alaska. Roadside assistance does not include parts and fluids, except emergency fuel delivery. Prius Plug-in Hybrid comes with an additional year of roadside assistance, for a total of 3 years from date of first use.

Covers normal factory scheduled service for 2 years or 25,000 miles, whichever comes first. See Toyota dealer for details and exclusions. Valid only in the continental U.S. and Alaska.

Prius Plug-in Hybrid comes with an additional year of roadside assistance, for a total of 3 years from date of first use. Does not include parts and fluids, except emergency fuel delivery.

Excludes those items listed in the Warranty and Maintenance Guide under Special Operating Conditions.

Consult the vehicle’s Warranty and Maintenance Guide for factory-recommended services and intervals.

Does not include parts and fluids, except emergency fuel delivery.

Contact Service

Please don't hesitate to direct your service questions to us! Fill out the simple form below and our technicians will get back to you.
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