Our salesman was Nick Turco. He was very easy to deal with during our purchase of a new Highlander. He answered all of our questions and concerns. It was a very relaxed atmosphere. He was extremely accommodating to both my wife and me. It was like we were visiting him in an informal setting and not sitting in a new car dealership. We also dealt with Ravi Amina concerning the financing and title paper work. Again, very knowledgeable and answered all of our questions. The relaxed, friendly atmosphere was evident with Ravi. We also met Rick Ferrari and engaged in conversation with him. Same results as with Nick and Ravi. We were also treated very well and mannerly with Jeff Swanson (Service advisor) and Matt (our mechanic) in the service department concerning work being done on our older car. Mr. Preston needs to be commended for having this atmosphere prevalent throughout his dealership. My wife Roberta and I want to wish these individuals mentioned above, and all of the Preston Toyota family employees a very healthy and successful 2019! Sincerely, Carl & Roberta Caironi
My car that I have had for five years was totaled on New Years eve Day to no fault of my own I was absolutely beside myself about having to get a new car and was convinced I wouldn't find anything suitable. I went to Preston on a whim because they always seem to have a lot of cars, I had never been there before. I walked in the door and was greeted my Matt Sellers, who was immediately kind and asked me what I needed, and assured me he would find it. So we went out looking at the Camry SE's years 2015-2016, and found two that I was interested in. He even went out of his way to show me a brand new Camry in the color that I wanted that wasn't processed by their dealership yet. We went on a test drive and he was very down to earth and knowledgeable and mostly kind. I got a 2016 Camry SE with 16,000 miles for an amazing price and he worked with me on how I could afford it and made me feel super comfortable, and I am happy with my new car and how the experience went even though I was super uncomfortable looking for a new car.
It was fine
I bought my first truck here yesterday and the entire experience was excellent. Matt Sellers was the sales professional I worked with and he was very easy to work with. Impressive knowledge and very kind while not being pushy. The process was very easy and they were all willing to work with me for an easy purchase.
Matthew Sellers provided great customer service and a great guy to buy a car off of. Would totally recommend and coming and dealing with the people at Preston Toyota! After going to many car dealers this was the best service I got all day!
Took my Scion in with a small problem that I understood and let them have their way with it. I was quite pleased with the speed of the service and the fact that they didn't try to upsell me to something I didn't need. They just fixed the problem and sent me on my way. A refreshing change from car dealerships in general.