Preston Auto Body Shop is a locally owned and operated collision center that offers repair of nearly all makes and models of cars, trucks, vans and suv. We pride ourselves on providing an excellent customer experience by serving New Castle, PA and surrounding areas such as Grove City, New Wilmington, Sharon, Hermitage, Beaver Falls, Slippery Rock, Ellwood City, Butler, and Pittsburgh. We provide minor and major repair services for dents, chips, dings, bends, scratches, holes, paint correction, panel replacement, rust, glass, and more! Preston Collision is a Direct Repair Facility (DRP), for Allstate Insurance Company. We also handle collision claims for insurance companies like Nationwide, Erie, Hartford, Progressive to name a few.
For all your automotive needs, Preston Collision is here to assist. We will prepare you a FREE estimate on all major or minor body repairs. Plus enjoy the comfort of our new indoor estimate drive-thru! As if all that isn’t enough, we also offer Brand New Rental Cars right on site, for your convenience!
Claim numbers are issued by your insurance company at the time you report your accident. Just jot it down and bring it in with you when you come in to begin the repair process. Preston Auto’s Body Shop will do the rest.
For your convenience, we are open on Saturdays until noon.
Absolutely. We generally order your vehicle’s parts at the time that we write the estimate and schedule your vehicle for drop-off a couple of days later unless your vehicle is found unsafe to drive, then we would help you arrange for a rental vehicle as soon as possible. This enables us to provide a quicker turnaround time.
No. A car is a total loss only when the price of repairs exceeds the insurance company’s determined value of your vehicle. Nowadays, most cars are built using unibody (frame and body as one) construction. Our highly skilled technicians, with the aid of our state-of-the-art computer measuring system, can return a vehicle to its original factory specifications. If it is determined that the frame section is bent beyond repair, that section can simply be replaced.
Today’s modern factory finishes incorporate multiple layers of highly specialized paints. Preston Auto’s Body Shop has made a major investment in the finest paint system available and constantly upgrades its technology and equipment to ensure that each vehicle’s paint matches. We take special pride in our ability to match factory finishes as the final step in the restoration process.
Yes. Just let your service advisor know what other work you would like done so that he or she can make the necessary arrangements.
Your advisor can give you an estimate of the time it will take to complete the repairs to your vehicle. Be sure to check with your advisor for the specifics on your vehicle.
Yes, we would be happy to provide this service to you. We want each customer’s visit to be a positive experience and will work diligently towards that goal. We also provide a vehicle pickup and delivery service.
If you need a rental car, we can help you make the necessary arrangements. Insurance companies will only pay for a rental car if you have that option on your policy or if you are the claimant. Check your policy and/or call your insurance company to find out if you have rental coverage and what your specific limitations are. If you are currently a customer of ours at Preston Auto or any one of our stores, we do offer free loaner car service to our customers. No charge loaner vehicle is available for warranty repair by appointment only.
You will be notified when your vehicle is ready to be picked up. Feel free to call or e-mail your advisor during the repair process if you have questions or concerns.
Yes. Preston Auto’s Body Shop guarantees all repairs with a lifetime warranty.
The amount of deductible that you will be responsible for is determined by your insurance policy. If you carry broad collision, and you were not at fault, your insurance company most likely will waive your deductible. Insurance companies determine fault by your account of the accident when you make the claim, and by reviewing the accident report filed with the police department.
If your deductible is not waived by the the Insurance Company, it will be your responsibility to pay Preston Auto’s Body Shop when you pick up your vehicle. If you aren’t sure about your deductible, you can call your agent and they can tell you whether your insurance company has waived your deductible or whether it will be your responsibility.
The easiest and more convenient way to pay for your portion of the repairs to your vehicle is with a major credit card. We accept Visa, AMEX, MasterCard, and Discover. Of course, cash and checks are always welcome.